Last Christmas orders 2019: UK : Monday 18th of December. USA & rest of the World : Orders made now are unlikely to arrive on time

Delivery and Shipping

We aim to ship most orders within the next business day.  Orders that include made to order items, will take longer.

Standard shipping is complimentary to your purchase. Tracked delivery can be purchased at checkout.  Orders over 90 GBP will be sent tracked, without needing to pay for an upgrade.

We are based in the United Kingdom, but we ship worldwide. We cannot at the moment process import duty, VAT, GST or Sales taxes for you, so please be mindful that to some locations additional costs may apply.

Following are more country specific details.

 

United Kingdom

Our standard delivery is using Royal Mail Signed For. This can take from 1 to 3 days to arrive and will need a signature on delivery. If you would rather not sign for delivery, please choose First Class delivery at checkout.

Special Delivery Next day is available at checkout. This will also be signed for. If you put your order in before 9 am Monday to Friday, your parcel will arrive the following day before 1 pm.

 

United States

Our standard delivery is Standard Airmail by Royal Mail. This will be completed by USPS. The average transit time is 8 to 12 days. There is no tracking number or need to sign for.

You can purchase an upgrade to Tracked or Tracked and Signed For priority delivery. This delivery is usually only a couple of days faster, but you have the added benefit of knowing where your parcel is. 

So far I have not heard of anyone paying import duty on our work in the US. Please be mindful though that Sales tax has not been charged for purchases here and you may be liable to pay that separately to your respective state.

 

Canada

Our standard delivery is Standard Airmail by Royal Mail. This will be completed by Canada Post. The average transit time is 8 to 12 days. There is no tracking number or need to sign for. 

You can purchase an upgrade to Tracked or Tracked and Signed For priority delivery. This delivery is usually only a couple of days faster, but you have the added benefit of knowing where your parcel is. 

Customs duties are very likely. These depend on your province. There is also $9.95 CAD, processing fee charged by Canada Post to process the customs fee. 

 

Australia

Our standard delivery is Standard Airmail by Royal Mail. This will be completed by Canada Post. The average transit time is 10 to 14 days. There is no tracking number or need to sign for. 

You can purchase an upgrade to Tracked or Signed For priority delivery. This delivery is usually only a couple of days faster, but you have the added benefit of knowing where your parcel is. 

The customs threshold to Australia is very high, so it is unlikely you will reach it purchasing from us. GST has not been charged or remitted by us.

 

European Union

Our standard delivery is Standard Airmail by Royal Mail. This will be completed by your own country's postal service. The average transit time is 4 to 10 days. There is no tracking number or need to sign for. 

You can purchase an upgrade to Tracked or Tracked and Signed For priority delivery. This delivery is usually only a couple of days faster, but you have the added benefit of knowing where your parcel is. 

To avoid Customs duties and import VAT, please order before UK exits the EU in the end of March 2019.  We have no idea what happens after...

 

The rest of the World

We will do our best to ship to you where ever in the world you are. Shipping may not be free, but if it isn't it will be tracked (at least in the beginning). 

Please allow up to 3 weeks for delivery, some locations longer. There are a few countries we cannot ship to, if you are in one. Send us a message and we can look at other options.

Please check your local customs regulations on what you can import and how much the customs duty is. Remember that there may be other fees associated with the customs payments.

 

Useful Links:

 

Calculate your import duty here https://www.simplyduty.com/import-calculator/

We use the HS tariff code 711719 for our iron Jewellery and 711311 for silver jewellery.  Our country of origin is United Kingdom.

 

Royal Mail Tracking portal: https://www.royalmail.com/track-your-item#/

Quite often once the parcel has left the United Kingdom, you will be able to get more tracking detail from your own post offices tracking site.