Delivery and Shipping
Current processing times (updated 26/9/25):
- Ready to ship items is 1 to 2 business days.
- Made to order Iron work 1 to 3 business days.
- Made to order Silver work 2 to 8 weeks.
All UK orders include Delivery. International order are going through courier post, at a discounted rate.
We are based in the United Kingdom, but we ship worldwide, with a few exceptions.
We do not at the moment process import duty, VAT, GST or Sales taxes for you, so please be mindful that to some locations additional costs may apply.
Following are more country specific details.
United Kingdom
Our standard delivery is using Royal Mail Tracked 24. This can take from 1 to 2 days to arrive.
Special Delivery Next day is available at checkout. This will need to be signed for. If you put your order in before 9 am Monday to Friday, your parcel will arrive the following day before 1 pm.
Orders are shipped using Royal Mail's international tracked service. Average transit time is 5 to 12 days. Tracking is included.
Import duties will have been paid in advance via Royal Mail's PDDP (postal Delivery Duty Paid) system. There should be no additional duties on import.
Canada
Due to the Postal strikes I am using the courier DPD. The average transit time is 3 to 6 days. Tracking is included.
There should be no import duty (Canada-UK TCA). Sales tax, VAT or HST have not been collected. These may be payable on import depending on your province. There may also brokerage fees to the courier.
Australia
Our standard delivery is by Royal Mail. The average transit time is 8 to 14 days. Tracking is included.
The customs threshold to Australia is very high, so it is unlikely you will reach it purchasing from us. GST has not been charged or remitted by us.
European Union
Our standard delivery is currently with Royal Mail. The average transit time is 5 to 12 days. Tracking is included.
We currently do not collect VAT or taxes. Import VAT and duties will be charged by your postal service.
If you wish to pay the import VAT in advance, please purchase through our Etsy shop at Taitaya.etsy.com. If the item you are wanting to buy is not listed, please message me so I can make it available on Etsy for you.
The rest of the World
I will do my best to ship to you where ever in the world you are.
Please allow up to 3 weeks for delivery, some locations longer. There are a few countries I cannot ship to, if you are in one. Send me a message and we can look at other options.
Please check your local customs regulations on what you can import and how much the customs duty is. Remember that there may be other fees associated with the customs payments.